Position Title: COO

Organization: IGEA Brain, Spine, & Orthopedics PA

Location: Union, NJ

Description
Our busy practice, with several locations in the NJ and NY area and a talented staff of neurosurgeons, orthopedic surgeon, neurologists, pain doctors, and neuropsychologist, seeks an exceptional, high-level individual to serve as Operations Manager.

This successful candidate is a genuine leader with outstanding communication and organizational skills who is comfortable working in a fast-paced environment to manage a team in a bustling practice. Responsibilities include discussing fees and financial arrangements with patients, managing and motivating staff, overseeing the surgical schedule, supporting the surgeon in administrative tasks and overall operations. A passion for patient care, a service-oriented mentality, and a drive for success are a must!

Responsibilities include, but are not limited to:

• Ensure the office runs smoothly and practice schedule is optimized
• Suggest improvements to practice flow and efficiency, through schedule, staffing, marketing
• Collect and present results of marketing programs (email campaigns, PR, web, and social media)
• Oversee maintenance of surgeon's hospital privileges, licensure, malpractice insurance, and CME
• Coordinate arrangements for surgeon to attend seminars, conferences, and meetings
• Oversee running of physical office, maintain facility and equipment
• Oversee IT team, and ensure all systems are running efficiently with appropriate reoccurring backups
• Oversee and manage special tasks and projects
• Back up to patient coordinator, providing financial quotes to patients when needed

• Oversee all staffing: identify needs, source talent, screen applicants, assist in hiring process
• Train, manage and motive all new and existing staff
• Maintain detailed personnel files (full time, part-time, per diem, and contractors)
• Maintain vacation, sick and PTO
• Fill in for staff as needed
• Schedule quarterly and annual reviews with all staff

• Assist with Website / PR / Social Media updates, strategy, implementation
• Work with vendors to develop strategic programs and stories for PR, social media, and other platforms
• Implement practice enhancement programs; track revenue
• Manage relationships with key marketing contacts
• Conduct competitive analysis (in coordination with PCC)
• Meet with surgeon and administrative team monthly to discuss results of marketing programs

Other Requirements

• Ability to become facile with a fully computerized patient record (EMR) system

Salary/Benefits:

• Full-Time Position
• Salary commensurate with experience in a high-end, high visibility position
• Liberal compensation package with vacation and holidays
• Health benefits plan after successfully completing the evaluation period
• Vesting in retirement plan after completion of one year of employment

To Apply, Please Contact:
Rosa Schiro, [email protected]